Meet Fairview’s new president and CEO

Portrait of James Hereford, Fairview Health Services president and CEO

(Photo: Courtesy of Fairview Health Services)

James Hereford has joined Fairview Health Services as the organization’s president and CEO. He made the move to Fairview in December from his previous role as chief operations officer at Stanford Health Care in California. 

At Stanford, Hereford spearheaded in-patient care, ambulatory operations, and a wide array of administrative functions. He also advanced its Accountable Care Organization provider network strategies with a focus on improving care while reducing costs.

Prior to his role at Stanford, Hereford was chief operations officer at the Palo Alto Medical Foundation, where he was responsible for operations serving more than 800,000 people in the San Francisco Bay area. While there, he successfully implemented a “lean management system” to improve all medical care outcomes. He also was the “lean champion” charged with implementing the Group Health Management System while serving as executive vice president of the Group Health Care Delivery System in Seattle.

A Montana native, Hereford earned his bachelor’s and master’s degrees in mathematics from Montana State University. He has taught courses at Stanford University’s Graduate School of Business, University of Washington’s Master of Health Administration program, and the Ohio State University’s Master of Business Operational Excellence program. Hereford also is a frequent presenter and writer on lean management systems and transformation. 

Published on March 28, 2017